CLEANING

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BREWING

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Frequently asked questions

ELECTRICAL

What electrical configurations are available?


Ground Control is available in 3 electrical configurations: 110 volt / 20 amp 220 volt / 20 amp 220 volt / 30 amp





PLUMBING

Do I need to directly plumb in a water line


You may use any pressurized water line with Ground Control.





SHIPPING

How much does shipping cost?


Ground Control machines ship on a pallet, and cost is determined based on location. Please ask your sales representative for further information.





Coffee Brewing

Why would you re-use grounds... isn't that gross?


XXX





NOTES & THOUGHTS

single phase electricity

anything from 200 to 240

pretty much anything - yes


only have 110 need 20 amps

more amps

no matter the voltage - we can wire it however needed / whatever voltage you have


#1 thing - single phase power needed (not multi-phased)


WHAT LANGUAGE CAN MAKE THIS EASIER

what outlet/recepticle


110 volts (or range) - 20amp circuit needed

discourage from this - slower heating / 3 liters max - 15-20 minutes between batches


220/240 (all the same) - 20amp - reduced volume (3KW heating element)

220/240 - 30 amp - gallon at a time

Installer - anyone who can / is install your other coffee equipment should be fineDOCUMENTATION IS STRAIGHTFORWARD AND WE CAN WALK THEM THROUGH AS NEEDED

--machine comes on pallet

--install the bulb (carefully)

--drain should be easy to connect

  --if no drain - just needs a drip tray

-water/electrical


3/8 compression to 3/8 john guest / (plastic tubing)


for electrical - actual rating (voltage/amperage) - single phase

+ receptacle


MUST be configured to proper voltage/amperage

--------------------

single phase electricity

anything from 200 to 240

pretty much anything - yes


only have 110 need 20 amps

more amps

no matter the voltage - we can wire it however needed / whatever voltage you have


#1 thing - single phase power needed (not multi-phased)


WHAT LANGUAGE CAN MAKE THIS EASIER

what outlet/recepticle


110 volts (or range) - 20amp circuit needed

discourage from this - slower heating / 3 liters max - 15-20 minutes between batches


220/240 (all the same) - 20amp - reduced volume (3KW heating element)

220/240 - 30 amp - gallon at a time

MUST clarify if drain line or drip tray

WATER line 3/8 push to connect

recommend 30amps/220v & L14-30R - suggested (4 wire configuration) - can work w/ 3 wire, but preferred 4 wire



WATER FILTRATION

-biggest issue - bad source water

-for quality, think the same as a well filtered espresso machine

BUT - it's important water is suitably filtered to prevent scaling and no chloramines


For flavor - espresso spec should be the same


For maintenance - chloramine removal and scale prevention

--reverse osmosis may be necessary - 


FOR DISCOUNT

first define which models they want (specifics)

order together, discount

save on shipping (2 on one pallet)


one now / one later - 

$500 off per each one as the ballpark discount --


6k each if he buys two w/ quartz & stirring, etc.


bigger pump

Primarily would allow usage of finer grounds

slightly increased throughput 

use 15-20% less coffee (could pay for itself very quickly)

more fault tolerant


Fancier cafes - more extraction w/ a higher pump

more fault tolerant 

use less coffee


eat club -- 

--admin was supposed to brew it


--1/2hp pump for offices + locking pin + proximity sensor, etc.

FAQ

WHAT TYPE OF FILTERS CAN I USE IN THE BREW BASKET?

SIZE / BRAND info
contact us for more
R&D in the works

WHAT TYPES OF AIRPORTS OR CARAFES CAN I USE?

We are carafe agnostic. As long as it fits in the vertical space under the spout it should work fine (13.5 inches). We do have a few that we know work well as a starting point for you though:

  • A

  • B

  • C

WHERE CAN I TRY A GROUND CONTROL?

If you'd like to experience your own coffee on Ground Control, reach out to our sales team and we can coordinate a demo at our factory in Oakland, California. If you want to see one in the wild, please check out customer map for a regularly updated list of installations worldwide.

WHAT IS YOUR RETURN POLICY?

This is your FAQ Answer. Make sure your writing is clear and concise. It’s a good idea to review what you’ve written and ask yourself the following - if this was my first time visiting the site, would I fully understand this answer? Then revise or expand as necessary. Consider adding a photo or video as a visual tool or for extra impact.

HOW CAN I LEARN MORE ABOUT YOUR MANUFACTURING PROCESS?

This is your FAQ Answer. Make sure your writing is clear and concise. It’s a good idea to review what you’ve written and ask yourself the following - if this was my first time visiting the site, would I fully understand this answer? Then revise or expand as necessary. Consider adding a photo or video as a visual tool or for extra impact.

WHAT IS THE MINIMUM ORDER AMOUNT?

This is your FAQ Answer. Make sure your writing is clear and concise. It’s a good idea to review what you’ve written and ask yourself the following - if this was my first time visiting the site, would I fully understand this answer? Then revise or expand as necessary. Consider adding a photo or video as a visual tool or for extra impact.

COMMON TERMS

Ground Control University - TDS, ratios, origins, brew times, etc... teach and explain in relation to GC methodology? - SEO, content, sharing, education, etc.